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Privacy Policy

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Effective Date: November 1st, 2024

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AJ Speech Services ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [www.ajspeech.com] (the "Site") or interact with our services. By using our services, you consent to the practices described in this policy.
 

1. Information We Collect

We collect information in the following ways:
 

1.1 Personal Information

We may collect personal and health-related information when you:

  • Schedule or attend sessions via Zoom, Skype, FaceTime, or other platforms.

  • Provide diagnostic information or speech therapy records.

  • Contact us for inquiries or support.

This may include:

  • Name, email address, phone number.

  • Payment and billing information.

  • We do not collect health-related records or diagnoses.
     

1.2 Non-Personal Information

We collect certain non-personal information automatically when you visit our Site, including:

  • Device details, IP address, and browser type.

  • Pages visited, referring URLs, and time spent on the Site.
     

1.3 Cookies and Tracking Technologies

We use cookies to:

  • Provide a seamless browsing experience.

  • Improve Site functionality and analyze usage.

You can manage cookie preferences in your browser settings.
 

2. How We Use Your Information

Your information is used for:

  • Managing and scheduling appointments.

  • Sending notifications, session confirmations, and important updates.

  • Maintaining records for therapy and progress tracking (if applicable).

  • Responding to inquiries or requests.
     

3. Sharing Your Information

We do not sell, rent, or share your information with third parties except as follows:

  • With trusted platforms like Zoom, Skype, FaceTime, and Google Calendar to facilitate our services.

  • As required by law or legal processes.
     

  • To protect our rights, safety, or property.

4. Data Security

We use industry-standard practices to safeguard your data, including encryption and secure storage through WIX. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 

5. Health Information Privacy

If you provide us with health-related information (e.g., diagnosis or therapy records), we will handle it with the utmost confidentiality. While our platform is not currently HIPAA-compliant, we ensure best practices for data handling and can provide information on secure methods for sharing sensitive details.
 

6. Your Rights

Depending on your location, you may have rights regarding your personal data:

  • Access, update, or delete your information.

  • Request a copy of your records.

  • Opt-out of future communications.

For inquiries, contact us at info@ajspeech.com or +1 (646) 970-1010.
 

7. Children's Privacy

We do not knowingly collect information from children under 18 without parental consent. If you believe we have collected data from a minor, please contact us immediately.
 

8. GDPR Compliance

For users in Europe or other regions governed by GDPR, we ensure compliance by:

  • Storing personal information securely on WIX.

  • Allowing you to request data access, correction, or deletion.

  • Limiting data collection to the minimum necessary for services.

To exercise your GDPR rights, email us at info@ajspeech.com.
 

9. Updates to This Policy

We reserve the right to update this Privacy Policy. Changes will be reflected with a new effective date.


10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

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