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Terms & Conditions

Effective Date: November 1st, 2024

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Welcome to AJ Speech Services! By accessing or using our website [www.ajspeech.com] (the "Site") or engaging in our services, you agree to these Terms & Conditions ("Terms"). Please read them carefully. If you do not agree with these Terms, you may not use our Site or services.
 

1. Acceptance of Terms

By using our Site or services, you confirm that you:

  • Are at least 18 years old (minors are not allowed to use our services).

  • Have read, understood, and agreed to these Terms.
     

2. Services

AJ Speech Services provides speech therapy services, consultations, and educational resources. All services are subject to availability and require prior scheduling.

We reserve the right to:

  • Modify, suspend, or discontinue any services at any time without prior notice.

  • Refuse service to any individual if they violate these Terms.
     

3. User Responsibilities

By using our Site or services, you agree to:

  • Provide accurate and truthful information during scheduling or consultations.

  • Use our Site and services for lawful purposes only.

  • Not engage in any activity that disrupts the operation of our Site or services.

  • Not reproduce or share downloadable worksheets or recorded sessions without our explicit permission. These are for your personal use only.
     

4. Payment Terms

  • We accept payments via credit cards (Visa, Mastercard, American Express), PayPal, Zelle, and bank transfers.

  • Payments must be made in full before the service is provided unless otherwise agreed.

  • AJ Speech Services reserves the right to cancel services for non-payment.
     

5. Cancellation and Refund Policy

  • Appointments must be canceled by 5:00 pm the day before the session to avoid losing the session or forfeiting fees.

  • Missed appointments without notice are considered non-refundable.
     

6. Health-Related Services Disclaimer

  • We do not collect or store health-related records or diagnoses.
     

7. Consent for Services

  • Clients are required to sign a separate consent or service agreement prior to receiving speech therapy services. This agreement outlines additional terms specific to therapy, including privacy and confidentiality requirements.
     

8. Intellectual Property

  • All content on the Site, including text, graphics, logos, downloadable worksheets, and session recordings, is the property of AJ Speech Services or its licensors.

  • You may not copy, reproduce, distribute, or use our intellectual property without prior written consent.
     

9. Third-Party Links

Our Site may contain links to third-party websites. AJ Speech Services is not responsible for the content, policies, or practices of these external sites.
 

10. Limitation of Liability

To the fullest extent permitted by law:

  • AJ Speech Services shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Site or services.

  • This includes, but is not limited to, technical issues, missed connections, or interruptions during virtual sessions.

  • You acknowledge that online services are subject to potential disruptions beyond our control.
     

11. Electronic Communications

By using our Site or services, you consent to receive electronic communications from us, including:

  • Appointment confirmations.

  • Notifications about services or updates.

  • Other relevant communications necessary for providing our services. You may opt out of promotional communications by following the unsubscribe instructions provided.
     

12. Arbitration and Dispute Resolution

If a dispute arises between you and AJ Speech Services, it will be resolved through binding arbitration in the State of New York, in accordance with the rules of the American Arbitration Association (AAA). You agree to:

  • Waive your right to a trial by jury.

  • Resolve disputes individually and not as part of a class action.

  • This clause does not limit your right to seek equitable relief or pursue small claims.
     

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.
 

14. Compliance with Regional Laws (GDPR and Others)

For users outside the United States:

  • We comply with the General Data Protection Regulation (GDPR) for users in the European Union. This includes:

    • Allowing users to access, correct, or delete their personal information.

    • Limiting the collection of data to what is necessary for our services.

  • For inquiries regarding GDPR or other international compliance, please contact us at info@ajspeech.com.
     

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be reflected with a new effective date. Your continued use of the Site or services constitutes acceptance of the revised Terms.
 

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

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